Privacy Policy

1. Information We May Collect

Depending on how you use My Equine Services, we may collect information you voluntarily provide, including your name, email address, account information, contact-form submissions, support requests, preferences, and other information you choose to submit.

We may also collect technical information automatically, including browser type, device type, IP address, approximate location derived from technical information, operating system, pages viewed, referring pages, timestamps, and general website usage information.

2. Account Information

If My Equine Services provides shared account access across the My Equine ecosystem, information necessary to create, authenticate, secure, and maintain your account may be processed.

This may include your email address, account identifier, authentication records, session information, and account preferences.

Passwords should be handled through the authentication system and should not be stored by us in readable form.

3. Contact Forms

If you submit a contact form, we use the information you provide to respond to your request and provide support.

4. Ask My Equine / AI Features

If you use an Ask My Equine or other artificial-intelligence feature, the questions or information you submit may be processed to generate a response.

You should not submit highly sensitive personal, financial, medical, confidential, or legally privileged information through an AI chat feature.

AI-generated responses may contain errors and should not be treated as professional advice.

5. Cookies and Similar Technologies

We may use cookies, local storage, session technologies, and similar tools necessary for authentication, security, language preferences, website functionality, analytics, and performance.

Browser settings may allow you to limit or remove certain cookies, although doing so may affect website functionality.

6. How We Use Information

We may use information to operate and improve the website, authenticate users, maintain sessions, provide requested functionality, respond to inquiries, maintain security, prevent fraud or abuse, understand website usage, troubleshoot technical issues, provide language preferences, and comply with applicable legal obligations.

7. Payments

My Equine Services is primarily an ecosystem portal.

If payments are offered through an individual My Equine platform, payment information may be processed by that platform and its third-party payment provider, such as Stripe.

My Equine Services does not intentionally collect or store full payment-card numbers through the Services portal itself.

8. Service Providers

We may use third-party technology providers for services such as website hosting, cloud infrastructure, authentication, email delivery, analytics, security, artificial intelligence, and technical support.

These providers may process information only as necessary to perform services on our behalf and subject to their applicable agreements and privacy practices.

9. Individual My Equine Platforms

When you leave MyEquineServices.com and enter an individual My Equine platform, additional or different data practices may apply.

Each platform’s own Privacy Policy governs data processing specific to that platform.

10. Sale of Personal Information

My Equine Services does not sell personal information for monetary compensation.

If our practices materially change in the future, this Privacy Policy will be updated as required by applicable law.

11. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, including account administration, security, legal compliance, dispute resolution, and legitimate business operations.

Retention periods may vary depending on the type of information.

12. Security

We use reasonable administrative and technical measures designed to protect information.

However, no internet transmission, cloud service, database, or electronic storage system can be guaranteed to be completely secure.

13. Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information associated with you, subject to applicable law and legitimate retention requirements.

You may also unsubscribe from optional marketing communications using the unsubscribe mechanism provided in those communications.

14. Children

My Equine Services is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the Services portal.

Features involving contracts, listings, purchases, or registered accounts may require users to be 18 or older.

15. Legal Requirements

We may disclose information when reasonably necessary to comply with law, legal process, court orders, enforce our agreements, investigate fraud or security concerns, or protect the rights and safety of users, My Equine Services, or others.

16. Changes to This Policy

We may update this Privacy Policy periodically. The Effective Date above indicates the current version.

17. Contact

Privacy-related questions or requests may be submitted through the Contact section of MyEquineServices.com.